The business community in a country plays a vital role in the country's economy, considering the improvement of the employment rate. KESCO, being a part of this community and being aware of the importance of businesses, is continuously committed to being part of the development of this very important sector.

In this regard, KESCO has opened a special line of business in the Customer Care Office in Pristina, as a new concept for facilitating the services for commercial customers, as well as for residential customers.

In order to offer the best services, the fastest answers, and the acceptance of different requests, from both types of customers, each one now has its own line. So now there is a special line for commercial customers and a line for residential customers.

In addition, after continuous meetings with business associations, KESCO has already opened a direct channel for communication with businesses, for which a management team has been assigned to deal directly with each of their requests.

In the email dedicated to them: bizline@kesco-energy.com, all businesses can write about the issues they want to be informed about or even consultations about electricity payments.

KESCO remains committed and with a clear vision in front of itself for providing the most qualitative services to all lines of consumers.