
KESCO was certified with three ISO Standards
The certification of KESCO with three types of ISO is one of the most important indicators regarding the level of professionalism of the company and the advancement of services in relation to consumers. The categories ISO 9001:2015 - Quality Management System, ISO 14001-2015 - Environmental Management System, as well as ISO 45001-2018 - Occupational Health and Safety Management Systems, are standards that are based on our qualitative services, focus on consumers, environmental protection, without neglecting the health and safety of our employees.
KESCO is continuously following world trends in terms of services offered to nearly 700,000 customers. As a result, for quality management at work we have been certified by the exceptional work of the relevant departments within the company, starting from the provision of electricity to consumers, care for them and accurate information. For the environmental management system, in addition to the proactive approach to the advancement of green energy, KESCO continuously takes care of the preservation of other environmental parameters. A concrete indicator is the recent purchase and putting into use of 15 electric cars which are very friendly to the environment, and making long-term strategic plans to preserve it.
Besides the environment, KESCO has not neglected the workers either. In the system of health and safety at work, we are certified precisely by the high care we pay to all our employees. All this respecting the highest international standards.
The Director of Supply at KESCO, Huseyin Ozen, said that such a certification is very significant for the company.
"Certification with ISO Standard is very significant for the company because it first of all shows our seriousness, but also the correct treatment of our customers and employees. All our services are already standardized according to international norms and this is a clear indication that we are fully realizing the mission and vision of KESCO", he said.
This triple certification increases the value of the company even more because all these customers will receive standardized services, also evaluated by experts in the field, who first of all have audited each process of the department for all the work carried out in daily basis.
"Certification with ISO Standard is an achievement that emphasizes the commitment of the KESCO company to quality, health and safety at work, as well as environmental protection. Adhering to these international standards, we ensure that our processes and services always meet the highest level, emphasizing the well-being of employees and minimizing the impact on the environment. This certification reflects our commitment to provide quality services to consumers, deepening our role as a responsible and visionary company", said the Director for Quality, Safety and Training, Valbona Kadrijaj.
The main focus of KESCO is to manage the quality of services, the fulfillment of customer requirements, and among other things, exceeding these expectations because the understanding of the current and future needs of customers gives an unparalleled contribution to the success and sustainability of the company.
The dedication of KESCO's management to create organizational culture, efficient work and continuous cycle of self-evaluation is being translated with such successes as certification with three types of ISO.